At Plattershare, we strive to provide high-quality digital products and services that offer genuine value to our users.
Digital Products
Due to the nature of digital products (including downloadable files, meal plans, guides, printable resources, and recorded online workshops), all sales are generally final and non-refundable once the product has been accessed or delivered.
Access to digital products is granted immediately upon successful payment.
By completing your purchase, you acknowledge and agree that:
- You are purchasing a non-tangible digital product
- Delivery occurs instantly upon payment confirmation
- Access to the content constitutes full delivery of the product
- Refunds cannot be issued once access has been granted, except as outlined below
Refund Eligibility (Case-by-Case Review)
While all sales are final, refund requests may be considered on a limited, case-by-case basis under the following circumstances:
- You were charged incorrectly due to a verified technical error
- You are unable to access the purchased product due to a system issue on our end
- The product delivered is materially and significantly different from what was described on the purchase page
Refund requests must be submitted within 7 days of purchase.
To request a refund review, please contact:
Email: [email protected]
Please include:
- Your order details
- The email address used during purchase
- A brief description of the issue
Requests submitted after 7 days of purchase may not be eligible for review.
Lifetime or Unlimited Access Products
Certain products may be marketed as offering “lifetime access” or “unlimited access.”
When you purchase such a product, you receive access for as long as the product and this website remain active, operational, and maintained by the company.
“Lifetime access” refers to the duration during which the product continues to be hosted and supported on our platform. It does not guarantee perpetual or indefinite hosting under all circumstances.
We reserve the right to:
- Update, modify, or improve the content at any time
- Change the delivery format, structure, or platform
- Transfer ownership of the product or website
- Discontinue the product or website at our discretion
In the event that the website or product is sold, access may be transferred to the new owner.
In the event the product or website is permanently discontinued, access may be terminated without ongoing liability.
Lifetime access does not guarantee perpetual hosting in the event of business closure, insolvency, force majeure events, regulatory changes, technical failures, or circumstances beyond our control.
Shipping or Delivery
All products offered on Plattershare are delivered digitally. No physical shipping is involved.
Refund Review Process
All refund requests are reviewed carefully.
If approved, refunds will be processed to the original payment method within 7–10 business days, depending on the payment provider.
Plattershare reserves the right to deny refund requests that do not meet the eligibility criteria stated above.
Payment Disputes & Chargebacks
Customers agree to contact us prior to initiating any payment dispute or chargeback.
Unauthorized chargebacks or payment disputes after receiving access may result in:
- Immediate revocation of product access
- Restriction from future purchases
- Submission of transaction records and access logs to the payment provider
Cancellations
Since digital products are delivered instantly and do not involve recurring obligations (unless explicitly stated), cancellations are not applicable once access has been granted.
For subscription-based services (if offered in the future), cancellation terms will be clearly mentioned at the time of purchase.